IT Project Leader (CE -20)


This position will be responsible for the delivery of high-priority technology-based projects to UDF.  This will include working with stakeholders to breakdown the over-arching goal into deliverables and then working with both internal and external teams to implement those deliverables.  The ideal candidate should be a self-starter with a solutions orientation and lead a team in order to achieve the desired project goals. 


  • Manage multiple projects while adhering to timelines and budgets.
  • Conduct and lead project meetings.
  • Provide periodic status updates to stakeholders
  • Work with various business units to determine key objectives of project
  • Conduct analysis of options to achieve desired overall outcomes and provide recommendations
  • Prepares and maintains project plans,
  • Tracks project progress, and prepares reports for clients or project stakeholders.
  • Reviews technical project requirements, identifies interdependencies with internal or external departments or service providers,
  • Delegates responsibilities to developers, engineers, or other information technology staff, and ensures that work is completed as needed.
  • Maintains project-related documentation, including requirements, specifications, change control, testing, or training related documentation.


Education and Experience: 

  • 3-5 years of prior experience leading technical implementations
  • Bachelors in technical discipline such as Computer Science or Engineering preferred
  • Solid business acumen
  • Prior experience with convenience stores, quick service restaurants or retail desired

Competencies & Capabilities: 

  • Excellent written and verbal communication skills
  • Ability to elicit requirements from key stakeholders
  • Team leadership – ability to communicate vision to team-members and keep focused on the end-goals
  • Demonstrated Project Management capabilities including the ability to create and maintain a project plans, including Gantt chart(s) for the project.
  • Ability to work with technical team to ideate potential alternatives when obstacles to original plan arise
  • Demonstrate sound judgment as well as apply logical/critical thought processes.
  • Strong analytical, problem-solving and organizational skills. Ability to analyze how a system works (i.e. be able to determine where inputs are coming from, determine how system changes will affect the output, etc.).
  • Strong customer service and business partner orientation.
  • Ability to manage multiple projects with attention to detail and follow-through, and to deliver high-quality, accurate results/products.
  • Ability to prioritize and demonstrate excellent time management.
  • Ability to organize effectively, manage multiple priorities and meet tight deadlines.


  • Proficiency with Microsoft Office Suite
  • Desired prior experience with Microsoft PowerBI
  • Prior experience with Loyalty, Omnichannel, Kiosk, Delivery, Retail, apps/platforms/systems preferred.